**Ovalmugs LLC Privacy Policy**
Ovalmugs LLC Privacy Policy
Effective Date: March 21, 2025
Welcome to Ovalmugs LLC! This Privacy Policy explains how Ovalmugs LLC (“we,” “us,” “our”), including our product line Ovalmugs Coffee, collects, uses, shares, and protects personal information gathered from users (“you,” “your”) when you use our website, products, and services.
Please read this Privacy Policy carefully. By using our website, products, and services, you agree to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this policy, please do not use the Services.
1. Scope
This Privacy Policy applies to all interactions with Ovalmugs LLC, including purchases from ovalmugscoffee.co and all affiliated platforms operated by Ovalmugs LLC.
2. Information We Collect
We collect both personal and non-personal information when you interact with us:
a. Personal Information You Provide Directly:
Contact details (name, email, phone number, address)
Account credentials (username, password, security questions)
Order information (billing/shipping details, payment confirmation)
Customer support communications (messages or information you share)
Shopping information (cart contents, loyalty points, referrals, gift card balances)
b. Automatically Collected Information (Usage Data):
IP address, device type, browser details, network connection
Usage and interaction data (pages visited, time spent, actions taken)
Cookies and similar technologies (pixels, web beacons)
c. Information from Third Parties:
Payment processors (for payment and transaction fulfillment)
Service providers like Shopify (for website hosting, analytics, etc.)
Marketing partners (for targeted ads and promotions)
3. How We Use Your Information
We may use your personal information for the following purposes:
To process and fulfill your orders (payment, shipping, returns)
To create and manage your Ovalmugs LLC account
To send transactional emails (order confirmations, account updates)
To send promotional emails and marketing content (with your consent)
To enhance and improve our website and services based on user behavior
To prevent fraud, enforce terms of service, and comply with legal obligations
To provide customer service and support
To improve and tailor advertising to your interests
4. Cookies and Tracking Technologies
We and our partners use cookies and similar technologies to:
Operate and personalize our website and services
Analyze website usage to enhance user experience
Enable features like remembering your preferences and loyalty points
Provide targeted advertising and marketing
You can manage your cookie preferences via your browser settings. For Shopify-specific cookie details, please see Shopify’s Cookie Policy.
Our website recognizes Global Privacy Control (GPC) signals for opt-out requests. Learn more at https://globalprivacycontrol.org.
5. How We Share Your Information
We will never sell your personal information, but we may share it under these circumstances:
With trusted third-party service providers (e.g., payment processors, IT support, shipping partners)
With marketing and business partners for advertising purposes (subject to applicable laws)
With affiliates within Ovalmugs LLC to operate our business
For legal and compliance reasons (e.g., responding to subpoenas or regulatory inquiries)
During business transactions such as mergers or asset sales
Categories shared over the past 12 months:
Identifiers (e.g., name, email, phone number)
Commercial information (e.g., purchase history)
Internet activity (e.g., IP address, browsing behavior)
Geolocation data
6. Your Rights
Depending on your location, you may have the following rights:
Right to Access/Know – View the personal data we hold about you
Right to Delete – Request deletion of your personal data
Right to Correct – Correct any inaccurate personal data
Right of Portability – Receive a copy of your data
Right to Restrict Processing – Limit certain uses of your data
Right to Withdraw Consent – Withdraw consent for marketing emails
Right to Appeal – Appeal any decisions regarding your rights requests
You can exercise these rights by contacting us using the information below.
We will not discriminate against you for exercising your privacy rights. To verify your identity, we may request specific account or contact information before processing your request.
7. Data Security & Retention
We implement technical and organizational measures to protect your information. However, no system is completely secure. Please protect your account credentials and notify us if you suspect unauthorized activity.
We retain your information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. International Data Transfers
Your information may be transferred to and processed in countries outside of your own, including where our service providers operate. When we transfer your data internationally, we rely on appropriate safeguards like Standard Contractual Clauses or adequacy decisions.
9. Children’s Data
Our services are not intended for children under 16, and we do not knowingly collect their personal information. If you believe we have inadvertently collected such data, please contact us to have it removed.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before interacting with them.
11. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes to our practices or for legal/regulatory reasons. We will update the "Effective Date" and notify you as required by law.
12. Contact Us
For questions, concerns, or to exercise your rights under this policy, please contact us at:
Ovalmugs LLC
Email: slharrison.shopify@gmail.com
Mail: 5806 Grove Avenue, Suite 355, Richmond, VA, 23226, USA
Ovalmugs LLC is the official company name. Ovalmugs Coffee is a product of Ovalmugs LLC.osure of your information as described in this Privacy Policy.