print quality assurance
Ovalmugs partners with a range of print providers, maintaining a diligent review process overseen by their in-house experts.
These specialists meticulously assess the quality of print samples, particularly those featuring intricate designs.
They meticulously track data related to packaging and delivery speed to identify areas for enhancement.
Furthermore, they diligently monitor comprehensive weekly performance reports to their print providers, which include specific feedback on any complaints and detailed performance metrics.
customer satisfaction
Ovalmugs prioritizes customer satisfaction through their commitment to quality and service. With a dedication to ensuring every customer is pleased with their purchase, Ovalmugs offers free returns for all active Oval Members, fostering a risk-free shopping experience.
Additionally, even non-members benefit from their customer-centric approach, with the allowance of up to 60 day product returns. This demonstrates Ovalmugs' unwavering commitment to ensuring every customer's satisfaction.
Reference Purchase Guide
High Top Mugs VS Non High Top Mugs:
Ovalmugs has put together a quick purchasing guide to ensure accuracy of each purchase. View our Reference for more information to learn the different between each coffee mug.
High Top drink mugs feature enlarged images extending to the rim, as depicted by the red rectangle. Standard Drink Mugs lack this feature, shown by the black rectangle. Black Drink Mugs, without a rectangle, also lack enlarged images to the rim. For further inquiries, contact our support page. To order the mugs shown, click on the image. Enjoy your shopping!
